 Terms of Service – Travel Reservation Hub
Effective Date: 1 June 2025
Welcome to Travel Reservation Hub. These Terms of Service govern your access to and use of our website and flight booking services. By using travelreservationhub.com, you agree to follow these terms in full. If you disagree with any part of these terms, please do not use our services.
Customer charges will appear as AirFareBooking*US on the billing descriptor.
1. Business Identity
Travel Reservation Hub is a DBA (Doing Business As) of Phoenix Travel LLC. Phoenix Travel LLC is the registered legal entity that owns and operates the Travel Reservation Hub website and provides the services offered through the Travel Reservation Hub brand.
Throughout these Terms and Conditions, references to “Travel Reservation Hub,” “we,” “us,” or “our” refer to Phoenix Travel LLC, doing business as Travel Reservation Hub.
2. Scope of Service
Travel Reservation Hub is an online platform that allows users to search for, compare, and book flights. We act as an intermediary between you and third-party service providers (airlines and aggregators). While we strive to ensure accuracy and up-to-date information, we do not control the flight services directly and are not responsible for any changes, delays, or cancellations initiated by the airlines.
3. User Eligibility
Our services are intended for users 18 years or older and of legal age to enter into binding agreements. By using Travel Reservation Hub, you confirm that you meet this requirement.
4. User Obligations
You agree to:
- Provide truthful and accurate personal information when making bookings.
- Use the website and services only for lawful purposes.
- Not engage in any activity that interferes with the operation of our platform or violates the rights of others.
- Refrain from copying, reproducing, or reselling any part of our services for commercial purposes without prior written consent.
5. Account Information & Communication
When making a booking or inquiry, you may be asked to provide your name, email, phone number, and payment information. You authorize us to:
- Use this information for booking, processing payments, and sending confirmations.
- Contact you via phone, SMS, or email regarding your booking or for service updates.
6. Booking, Changes, and Cancellations
All bookings are subject to the terms and policies of the respective airline. Travel Reservation Hub cannot override airline rules, including those regarding cancellations, date changes, or refunds.
For cancellation and refund information, please refer to our Cancellation & Refund Policy.
7. Fees and Taxes
The total price displayed includes applicable flight fares, taxes, and any service fees. Additional charges (e.g., baggage fees or seat selection) may apply, depending on airline policies. Travel Reservation Hub Travel Reservation Hub reserves the right to revise service fees without prior notice.
8. Privacy & Data Use
Your privacy is important to us. All personal data is handled according to our Privacy Policy. By using our services, you consent to the collection and use of your data for booking and related communication purposes.
9. Intellectual Property
All content on travelreservationhub.com—including logos, text, images, and software—is protected by intellectual property laws. You may not copy, modify, or use any part of the website without written permission.
10. Termination of Access
We reserve the right to suspend or terminate your access to the website and services at any time, with or without notice, for violations of these terms or any misuse of our platform.
11. Liability Disclaimer
Travel Reservation Hub acts solely as a booking facilitator. We are not liable for:
- Flight delays, cancellations, or service failures by airlines.
- Missed connections or denied boarding.
- Loss or damage resulting from incorrect or outdated user information.
Your use of the service is at your own risk. All services are provided “as is” without warranty.
12. Indemnification
You agree to indemnify and hold Travel Reservation Hub, its affiliates, partners, and staff harmless from any claims, liabilities, damages, or losses arising from your use of our services or violation of these terms.
13. Changes to Terms
We may update these Terms of Service periodically. Continued use of our platform after updates implies acceptance of the revised terms. We encourage users to review this page regularly.
14. Governing Law
These terms are governed by the laws of [Insert Country/State], and any disputes will be resolved under the jurisdiction of the appropriate courts therein.
15. SMS Terms & Conditions
By opting in to receive SMS text messages from Travel Reservation Hub, you agree to the following terms and conditions:
Program Description: Travel Reservation Hub uses SMS messaging to send important updates, follow-ups related to our services, responses to customer inquiries, and appointment confirmations.
Message Frequency: Message frequency varies based on your interactions with our team.
Pricing: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any of our messages. Upon sending STOP, you will receive one final confirmation message, and no further messages will be sent.
Customer Care: If you need assistance, reply HELP to any of our text messages, or contact us at [an email address].
Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.
16. Contact Us
For questions about these Terms of Service or anything related to your booking, please contact us:
Email: support@travelreservationhub.com
Phone: +1 (866) 304-3117
